Outbound Contact Center Solutions
Outsourcing your outbound contact center becomes important in today’s economy, where cost plays the biggest role in all of your decisions. When you don’t want to scrimp on your output but want to reduce your costs, outsourcing this valuable component of your business makes sense.
We at Bellvantage bring to you top-notch outbound call center services and our global clientele is the proof of our proficiency. We give you guaranteed value for money, but our services go far beyond the money. Our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results.
We provide a multitude of services under the outbound contact center solutions component.
• Telemarketing services
• Lead generation services
• Appointment setting services
• Verification services
• Product Promotion
• Seminar Population
• Debt Collection Services
These are carried out by highly skilled, highly trained personnel, who are capable of handling all types of situations that can arise. They are excellent at the following,
• Customer satisfaction surveys
• Sales lead generation
• Conference & registration
• Customer support
• Sales support
• Order fulfilment
• 3rd party verification
• Product launches
• Product sales
• Order taking
Our agents are qualified graduates with computer literacy, bound by a Non-Disclosure Agreement so that your information and strategies are safe. The agents will put their communication skills to good use for you in their selling and marketing.
You can benefit by outsourcing your contact center, because there is a 60% saving on operational costs, all calls are recorded for your reference and a dedicated team is available at all times or as you require. In addition, we give you a call quality assurance team to monitor calls, we take training of our staff seriously, and our excellent infrastructure ensures zero systems breakdowns.
If your requirement is not covered here, or you have any queries, please do get in touch with us. We are happy to customize our solution to suit your business requirements. We can help you achieve your targets by providing you much needed services, transparency in all transactions, and all relevant information to allow you to make the best decision.